AI & Automation
The Future of Customer Support: AI and Human Collaboration
Explore how artificial intelligence is transforming customer support and creating new opportunities for human agents to deliver exceptional service.
Sarah Chen
CEO
Latest Updates & Insights
Learn about customer support best practices, industry trends, and product updates.
Best Practices
5 Ways to Improve Your Customer Support Workflow
Learn practical tips and strategies to streamline your support operations and increase team efficiency.
Emily Thompson
Head of Product
Technical
Understanding OAuth2 Integration with Gmail and Outlook
A technical deep dive into how synaptik.lab securely connects with email providers using OAuth2 authentication.
David Kim
Head of Engineering