Pricing
Choose the right plan for your team
All plans include our core features. Upgrade or downgrade at any time. Start with a 14-day free trial, no credit card required.
Starter
Perfect for small teams just getting started with customer support.
$49/user/month(billed monthly)
- Up to 3 team members
- Gmail & Outlook integration
- Basic AI automation
- Ticket management
- Email templates
- 5 automation rules
- Basic analytics
- Community support
Most Popular
Professional
Ideal for growing teams that need more power and flexibility.
$99/user/month(billed monthly)
- Up to 10 team members
- All Starter features
- Advanced AI automation
- Custom workflows
- SLA management
- Unlimited automation rules
- Advanced analytics
- Priority support
- API access
- Custom integrations
Enterprise
For large organizations with complex support needs.
Custom
- Unlimited team members
- All Professional features
- Custom AI model training
- Dedicated account manager
- 24/7 premium support
- Custom SLA
- SSO authentication
- Advanced security features
- Custom reporting
- Onboarding assistance
Frequently asked questions
Have more questions? Contact our sales team for detailed information.
- How does the free trial work?
- All plans come with a 14-day free trial. No credit card required. You'll have full access to all features in your chosen plan during the trial period.
- Can I switch plans later?
- Yes, you can upgrade or downgrade your plan at any time. When upgrading, you'll get immediate access to new features. When downgrading, changes take effect at the start of your next billing cycle.
- What payment methods do you accept?
- We accept all major credit cards (Visa, MasterCard, American Express) and can also arrange alternative payment methods for Enterprise customers.
- Is there a long-term contract?
- No, all our plans are month-to-month with no long-term commitment required. Enterprise customers can opt for annual contracts if desired.
Ready to get started?
Try synaptik.lab free for 14 days. No credit card required.